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Privacy policy

ARTICLE 1 – PREAMBLE

This Privacy Policy applies to the site: the-french-keys.com

The purpose of this privacy policy is to inform users of the :

  • How their personal data is collected and processed. Personal data is any data that can be used to identify a user. This includes the user’s first name, last name, e-mail address, telephone number, location and IP address.
  • What rights do users have concerning this data?
  • Who is responsible for processing the personal data collected and processed?
  • To whom are these data transmitted
  • If applicable, the site’s cookie policy

This privacy policy supplements the legal notice, which users can consult at https://the-french-keys/mentions-legales.

ARTICLE 2 – GENERAL PRINCIPLES OF DATA COLLECTION AND PROCESSING

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of site users’ data complies with the following principles:

  • Legality, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected, and for what purpose the data is being collected;
  • Limited purposes: data is collected and processed for one or more of the purposes set out in these general terms and conditions of use;
  • Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
  • Data storage limited in time: data is stored for a limited period, of which the user is informed. When this information cannot be provided, the user is informed of the criteria used to determine the retention period;
  • Integrity and confidentiality of data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

  • The user has expressly consented to the processing ;
  • The processing is necessary for the proper performance of a contract;
  • The processing is required by law;
  • The processing is necessary in order to safeguard the vital interests of the data subject or of another natural person;
  • Processing may be necessary for the performance of a task in the public interest or in the exercise of official authority;
  • The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the data controller or by a third party.

ARTICLE 3 – PERSONAL DATA COLLECTED AND PROCESSED WHEN BROWSING THE SITE

1 – Data collected and processed and method of collection

The personal data collected on The French Keys website are the following:

  • First and last name,
  • E-mail address,
  • Phone number.

This data is collected when the user fills in a contact form or a resource download form on the site. Navigation data may also be collected when users visit the site.

The data controller will keep all data collected on the site’s computer systems under reasonable security conditions for a period of 12 months.

Data is collected and processed for the following purposes:

  • Respond to requests for information posted on the site;
  • To propose commercial offers concerning our services and/or promotions;
  • Propose commercial offers by telephone;
  • Real estate negotiation;
  • Manage and respond to your requests to exercise your “Data Protection” rights;
  • Ensure the smooth operation and continuous improvement of our website and its functionalities.

Users are reminded that they have the option of registering free of charge on the BLOCTEL telephone anti-solicitation list (www.bloctel.gouv.fr) in order to no longer be telephonically canvassed by a professional with whom they have no current contractual relationship, in accordance with the French consumer law no. 2014-344 of March 17, 2014.

Consumers can subscribe to this list free of charge at https://conso.bloctel.fr/index.php/inscription.php.

2 – Transmission of data to a third party

The personal data collected by the site are not transmitted to any third party, and are only processed by the site editor.

3 – Data hosting

The site is hosted by Hover (hereinafter “the host”): 96 Mowat Avenue
Toronto, Ontario
M6K 3M1
CANADA – [email protected]
.

ARTICLE 4 – DATA CONTROLLER AND DATA PROTECTION OFFICER

1 – Data controller

The person responsible for processing personal data is Mr Olivier BLAISE. He can be contacted at the following e-mail address: [email protected] or at the following telephone number 0143229916 from Monday to Friday, 9am to 7pm.

The data controller is responsible for determining the purposes and means of processing personal data.

2 – Obligations of the data controller

The data controller undertakes to protect the personal data collected, not to pass it on to third parties without the user’s knowledge, and to respect the purposes for which the data was collected.

In addition, the data controller undertakes to notify the user of any rectification or deletion of data, unless this would entail disproportionate formalities, costs or steps.

In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the data controller undertakes to inform the user by any means necessary.

ARTICLE 5 – USER’S RIGHTS

In accordance with the regulations governing the processing of personal data, the user has the rights listed below.

In order for the data controller to comply with your request, you must provide us with your first and last name and e-mail address.

The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.

1 – Presentation of the user’s rights regarding data collection and processing

  1. Right of access, rectification and deletion
    Users may access, update, modify or request the deletion of their personal data by sending an e-mail to the Data Controller, specifying the subject of the request and using the contact e-mail address provided above.
  2. Right to data portability
    The user has the right to request the portability of his/her personal data, held by the site, to another site, by complying with the following procedure: he/she must make a request for the portability of his/her personal data to the data controller, by sending an e-mail to the address provided above.
  3. Right to limit and object to data processing
    The user has the right to request the limitation or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and compelling reasons, which may prevail over the interests and rights and freedoms of the user.In order to request the limitation of the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure: he/she must make a request for the limitation of his/her personal data to the data controller, by sending an e-mail to the address provided above.
  4. Right not to be the subject of a decision based exclusively on an automated processIn accordance with the provisions of Regulation 2016/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him in a similar way.
  5. Right to determine the fate of data after death
    Users are reminded that they can organize what is to become of their collected and processed data if they die, in accordance with law no. 2016-1321 of October 7, 2016.
  6. Right to refer to the competent supervisory authority
    In the event that the data controller decides not to respond to the user’s request, and the user wishes to contest this decision, or if he/she believes that one of the rights listed above has been infringed, he/she is entitled to refer the matter to the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or to any competent judge.

ARTICLE 6 – USE OF COOKIES

The site may use “cookie” techniques.

A “cookie” is a small file (less than 4 kb) stored by the site on the user’s hard disk, containing information about the user’s browsing habits.

These files enable the company to process statistics and traffic information, facilitate navigation and improve the service for the user’s comfort.

For the use of cookies involving the storage and analysis of personal data, the user’s consent must be obtained.

The user’s consent is considered valid for a maximum period of 13 (thirteen) months. At the end of this period, the site will again request the user’s authorization to store “cookies” on his or her hard disk.

Users are informed that they may refuse to accept cookies by configuring their browser software.

For your information, the following addresses provide instructions on how to configure your browser to prevent cookies from being stored on your computer:

  • Chrome: https://support.google.com/accounts/answer/61416?hl=fr
  • Firefox: https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
  • Safari: http://www.apple.com/legal/privacy/fr-ww/
  • Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
  • Opera: http://www.opera.com/help/tutorials/security/cookies/

Should the user decide to deactivate cookies, he/she will be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be the fault of the site editor.

The site also integrates social networking buttons, enabling users to share their activity on the site. Cookies from these social networks may therefore be stored on the user’s computer when he or she uses these functions.

The user’s attention is drawn to the fact that these sites have their own privacy policies and general conditions of use which may differ from the site. The site editor invites users to consult the privacy policies and general conditions of use of these sites.

ARTICLE 7 – PRIVACY POLICY

This privacy policy may be consulted at any time at the following address: https: //the-french-keys.com/politique-de-confidentialite.

The site editor reserves the right to modify it in order to ensure its conformity with current law.

Consequently, the user is invited to consult this privacy policy regularly in order to keep abreast of the latest changes.

Users are advised that this privacy policy was last updated on February 3, 2020.

ARTICLE 8 – SAFETY

BLAISE SASU, owner of The French Keys website, undertakes to deploy all technical and organizational measures to ensure the security of personal data processing and the confidentiality of its users’ data, in application of the French Data Protection Act (Loi informatique et Libertés) and the European Data Protection Regulation (RGPD).

For the security of its users’ data, BLAISE SASU undertakes to take the necessary precautions, in view of the nature of its users’ data and the risks presented by the processing thereof, to preserve their security and, in particular, to prevent them from being distorted, damaged or accessed by unauthorized third parties (physical protection of premises, security of access to computer workstations, login and password for all our business applications, etc.).